Phone doesn't ring when called via Duo

Google Duo QuestionsCategory: AndroidPhone doesn't ring when called via Duo
Maartin asked 3 years ago

Hi there,
I have an Android phone and a Google Nest Hub. We’ve installed Duo on both devices, and when I have the app open on my phone I can receive calls from the Nest Hub. However, once I’ve closed Duo, I do not get notifications when a call is made.
I’ve turned on all notifications for Duo and still no luck. How can this be remedied?
Thank you