Duo Categories

Android Support

Community questions and answers about Google Duo on Android phones, tablets, and Android TV. Browse what other users have asked, or post your own problem and get help from fellow Duo users.

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50+Android questions
5Duo categories
2023Site content

A hard two-tone duotone photograph of a pair of worn hiking boots resting on a rock above a forested valley with autumn foliage in deep red and orange tones — Community-submitted answers

Question Filters

Filter Android questions

Sort the Android archive by the state of each question, then jump straight to a device topic.

How do I get my android phone volume to work on Dou? It used to work great but lately can’t hear. Like volume 1 of 10
- Android
- Glenn S Martin asked 4 years ago
- Audio
A user reports that call volume on their Android phone dropped recently, even though the same phone previously worked well in Duo.
android-tv-microphone-not-working
- Android
- Pranav asked 3 years ago
- Audio
Duo on an Android TV set-top box: the microphone either does not respond at all or stops after 15–20 seconds. The question lists side-loading Duo, attaching a USB webcam, and trying an external or built-in mic as attempts.
Android phone and tablet setup questions
- Android
- Community archive
The wider Android archive also covers app installation problems, in-call controls, and device compatibility on phones and tablets.

Common Themes

What Android users ask about

Recurring topics in the Android category, drawn from the questions people submit here.

Volume and sound

Call volume that has dropped, muted speakers, and audio that cuts out partway through a conversation.

Browse volume questions

Microphone input

Microphones that do not register on Android devices, including Android TV setups with external USB microphones and webcams.

Browse microphone questions

App installation

Getting Duo onto a device, including side-loaded installs where an app store is not available on the screen.

Browse install questions

Reference

Android topic at a glance

A quick summary of the Android section and the related places to look next.

Topic	What it covers	Where to go
General	Questions not tied to one technical area, including account security and everyday usage.	All questions
Android	Volume, microphone, and app installation issues on Android phones, tablets, and Android TV.	Android category
iOS	Duo behaviour on Apple devices, covering iOS-specific effects and connectivity.	All questions
Video	Video calling features, recording calls, and display problems.	All questions
Audio	Sound quality, microphone input, and speaker output during calls.	All questions

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